What this notice covers
This privacy policy explains how Gouden is covered on this portal and, separately, how gouden.uk itself handles any data you give us. We are an independent information site, not the operator – so this notice is about our own data practices, not Gouden's player account systems. If you register directly with the casino, its own privacy terms apply to that relationship, not this one.
Who is responsible for your data
gouden.uk is the data controller for information collected through this website. Any query about how we handle your details can be sent to [email protected]. We do not control, and cannot see, any data Gouden itself holds once you've signed up on its platform.
What reaches us
We collect two broad categories of information. The first is technical: IP address, browser type, device information and pages viewed, gathered automatically through standard analytics and cookies. The second is anything you volunteer yourself, most commonly through our contact form – your name, email address and the content of your message.
- Technical and analytics data collected passively via cookies
- Contact-form submissions you choose to send us
- Basic device and browser information for security purposes
Why we process it
We use this information to keep the site running properly, understand which content is useful, respond to messages sent through our contact form, and meet our own legal obligations. We do not use it to make gambling-related decisions on anyone's behalf, and we never pass it to Gouden or any other operator.
Lawful basis
Processing rests on legitimate interest (running and improving the site), consent (non-essential cookies, opted into via our cookie banner), and, where you contact us, the steps needed to answer your query.
Sharing with third parties
Some data is shared with analytics and hosting providers who help operate this portal, and occasionally with advertising partners for measurement purposes. We never sell personal data, and we do not transfer it to Gouden or any other gambling operator.
Your rights under UK GDPR
As a UK-facing site, we handle your information under the UK GDPR and the Data Protection Act 2018. You have the right to access, correct, or ask us to erase your data, to restrict or object to processing, to request portability, and to withdraw consent at any time where consent is the basis for processing.
- Email [email protected] describing which right you want to exercise
- We confirm your identity where needed to protect your data
- We respond within the statutory timeframe
- If unsatisfied, you can complain to the Information Commissioner's Office (ico.org.uk)
Protecting minors
This site, and any gambling content referenced on it, is intended strictly for adults aged 18+. We do not knowingly collect data from anyone under that age, and we'd encourage any parent sharing a device with a younger person to consider parental-control software such as Net Nanny or Qustodio.
Changes to this notice
We may update this policy from time to time to reflect changes in our practices or in the law. The current version was last updated on 6 August 2026.
This page is for information and marketing purposes only. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly – for free, confidential support visit BeGambleAware.org.